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FAQ
Q
Rice cooker is powered on but fails to work, what are possible reasons?
A
Check if power cord plug is tightly inserted and socket supplies power normally. Make sure top lid is fully closed; lid?opening protection will stop operation on some models. Do not disassemble the machine if no response after checks, turn to after?sales service for inspection.
Q
What to do if induction cooker shows error code after power?on?
A
Cut off power supply and restart after several minutes to check whether error disappears. Refer to user manual for error?code explanation. Check cookware compatibility and whether cooling vent is blocked. Do not disassemble unit by yourself if error recurs, contact after?sales support.
Q
Electric kettle cuts off power before water boils, what is the fault?
A
It is mostly caused by limescale covering temperature?sensing parts inside kettle, which reduces sensing sensitivity. Regular limescale removal can improve this condition. Stop using and ask technicians for inspection if the fault persists after descaling.
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R&J Electrical is a professional kitchen appliance manufacturer in China, specializing in gas stoves, induction cookers, electric kettles, rice cookers and multifunction electric cookers. GB/T19001-2016/IS09001:2015 certified, offering OEM/ODM services worldwide.
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Add: One of the 2nd floor, Building 4, No. 14, Jinxi 3rd Road, Waihai.Jianghai District, Jiangmen, Guangdong, China
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